Area of Expertise

Areas of Expertise

Communications Systems

  •   VoIP & Digital
  •  Premise & Cloud
  •  Virtual Server/Software Only
  •  Unified Communications
  • Presence Based Communications
  •   Voice Mail, Fax Messaging, & Automated Attendant
  •  Mobility Solutions
  •  Voice Enabled Nurse Call
  •  SIP Trunking Endpoints

Networking and Systems Integration

  •   Remote and Mobile Work Site communication
  •  Video and Web Conferencing Solution
  •    Business & Enterprise Class Wifi
  • Point to Point Wireless
  • Call Accounting
  •  Sound Masking

Service & Support

  • 24-Hour Emergency Response
  •   Performance Analysis
  •  Troubleshooting
  •  Technical Support (phone and on-site)
  •   Maintenance and Service Contracts

Overhead and Intercom Paging

 

  •  Automatic Call Distribution (ACD)
  • Multimedia Contact Center
  •   Reporting
  •  Call Recording
  •  Integrated Voice Response (IVR)

Contact Centers


Coming Soon…

Market Solutions

  • Banking and Financial Services
  •  Community and Professional Service Organizations
  • Healthcare
  •  Hospitality
  •  Industrial
  • Municipal & Governmental
  •  Not-For-Profit
  • Manufacturing
  • Warehousing and Wholesale Distribution